Refund Policy

Last updated: November 3, 2026

This policy applies to orders placed on nbfubrand.com and sold by NBFU LLC. Orders placed on Amazon follow Amazon's return policies.

30-day satisfaction promise

If you're not happy with your order for any reason, email us within 30 days of delivery. We'll refund your purchase, or send a replacement if you'd prefer one. You don't need to send the item back.

How to request a refund or replacement

Email admin@nbfubrand.com with your order number and a short note about what happened. If an item arrived damaged, defective, or wasn't what you ordered, a photo helps us fix it faster.

How refunds are issued

Approved refunds go back to your original payment method. Your bank or payment provider may need additional time to post the refund to your account.

Canceling an order

We ship quickly, so email us as soon as possible if you need to cancel. If your order hasn't shipped, we'll cancel it and refund you in full. If it has shipped, the 30-day promise above still applies.

Questions

Reach us anytime at admin@nbfubrand.com.